Outpatients Services

Outpatient Flowchart

Outpatients without appointments can be received (except for departments which are ‘by appointment only’). However, patients with appointments will be given priority, so please note that waiting time will be longer for patients without appointments.

Reception Desk Information

  • Medical Counter 1 “New Patients”
  • Medical Counter 2 “Returning Patients” ”Document Submission” “Consultation”
  • Medical Counter 3 “Billing”
  • Medical Counter 5 “Payment Counter”
  • Medical Counter 6: "Statement Issuance"

To new patients

Fukuyama Medical Center is a referral-based hospital. Please bring a letter of referral from another medical institution when you visit the hospital.
In accordance with a policy promoted by the national government of “dividing functions among medical institutions,” we collect, apart from treatment fees, additional fees indicated below for first and follow-up examinations of patients who visit the hospital directly without a letter of referral from another hospital or clinic. *Provided, however, that this does not apply to those who are examined without referrals from other medical institutions due to emergency or other unavoidable circumstances, or who are enrolled in a system covering medical care at public expenditure for specified diseases and conditions.

Selective medical care fee (initial visit) 7,700 yen (for patients who do not bring a "letter of referral" from another insured medical institution, etc. for their initial visit) (Patients who continue to receive medical care at this hospital despite having been referred in writing to another insured medical institution for a follow-up visit) *The fee was revised on October 1, 2022 in accordance with the revision of medical service fees for fiscal 2022.

Regarding outpatient services, please check the uploaded file below for the schedule

Clinic Schedule (June)

Confirmation of Insurance Information Using My Number Card

Our clinic has introduced an online eligibility verification system from March 2023. You can also check your insurance information using your My Number card, so please ask at the counter if you wish to use this service.

As a measure to eliminate inconvenience to patients and to prevent theft or loss of cash, the hospital accepts credit and debit cards at the hospital counter for both inpatient and outpatient medical fees. The following credit cards are accepted. [Visa Card, Master Card, JCB Card, American Express Card, Diners Club Card, TS Cubic Card, Discover Card]. *Patients who are discharged on Saturdays, Sundays, and holidays are asked to make payment at the after-hours reception window or to complete the payment method procedure.

Health checkups

Reception for general health checkups is weekdays from 8:30 AM to 10:00 AM.

For other checkups (health checkups conducted by Fukuyama City, etc.), please contact us.

About medical certificates

If you need a life insurance or other third-party medical certificate, please submit the form at Medical Counter 2 “Returning Patients.”

If you need a medical certificate on a Fukuyama Medical Center form, please ask your doctor or a nurse. Please understand that it may take some time for documents such as medical certificates to be produced.

Outpatient Guide


Reception Hours

○First-Time Patients / Returning Patients (without appointment) 8:30~11:00
○Automated Reception for Returning Patients (Reservation Only) 8:00~17:00

First-time patients are expected to bring a letter of introduction. For more information, please refer to the Outpatient Guide

Contact

+81-84-922-0001

507-kokusaisien@mail.hosp.go.jp
E-mail