Outpatients without appointments can be received (except for departments which are ‘by appointment only’). However, patients with appointments will be given priority, so please note that waiting time will be longer for patients without appointments.
Handling of Suspected Cases of COVID-19
To all patients:
In any of the following cases, please contact the Call Center for Japanese Returnees and Potential Contacts in the Public Health and Disease Prevention Division, Fukuyama-shi Public Health Center.
Symptoms
☆ If you have heavy symptoms, such as any of the following: smothering feeling (difficulty breathing), intense languor (physical weariness), or high fever
☆ If you are susceptible to a severe case of COVID-19* and have symptoms of a relatively mild cold, such as fever or cough
*Includes elderly people, those who have underlying conditions such as diabetes, heart failure, or a respiratory disease (COPD, etc.), those receiving dialysis, those who are using immunosuppressive agents or anticancer drugs, etc.
☆ If you do not fit into any of the above groups but have persistent symptoms of a relatively mild cold, such as fever or cough
(If symptoms last four or more days, please contact the call center. As symptoms vary from person to person, if you think you have heavy symptoms, please contact the call center immediately. The same applies to those who have to continue taking medicine for a fever.)
Pregnant women
If you are pregnant, please contact the Call Center for Japanese Returnees and Potential Contacts as soon as possible, the same as those who are susceptible to a severe case of COVID-19, just in case.
If you have children
For children, it is desirable to see a pediatrician. Please consult with the Call Center for Japanese Returnees and Potential Contacts or your pediatrician’s office by telephone or other means.
If it is suspected that you may have COVID-19, the Call Center for Japanese Returnees and Potential Contacts will refer you to a medical institution.
Contact Information
Call Center for Japanese Returnees and Potential Contacts (in the Public Health and Disease Prevention Division, Fukuyama-shi Public Health Center)
084-928-1350
Same number at all times: daytime (weekdays 8:30–17:15), holidays and nighttime (non-daytime hours)
Preventing COVID-19
To medical institutions:
Please refer to the website of Fukuyama-shi Public Health Center (Public Health and Disease Prevention Division) for the response to COVID-19.
Fukuyama-shi Public Health Center (Public Health and Disease Prevention Division)
Fukuyama Medical Center is a referral-based hospital.
Please bring a letter of referral from another medical institution when you visit the hospital.
In accordance with a policy promoted by the national government of “dividing functions among medical institutions,” we collect, apart from treatment fees, additional fees indicated below for first and follow-up examinations of patients who visit the hospital directly without a letter of referral from another hospital or clinic.
*Provided, however, that this does not apply to those who are examined without referrals from other medical institutions due to emergency or other unavoidable circumstances, or who are enrolled in a system covering medical care at public expenditure for specified diseases and conditions.
Additional fee for a first-time patient without a referral: 5,500 yen (due at time of first visit from patients who do not bring a letter of referral from another medical institution) Additional fee for follow-up visits without a referral: 2,750 yen (due at time of follow-up visits from patients who continue to visit the hospital despite being referred in writing to another medical institution) *The fees have been revised in line with the consumption tax increase that took effect on October 1, 2019.
Reception for general health checkups is weekdays from 8:30 AM to 10:00 AM.
For other checkups (health checkups conducted by Fukuyama City, etc.), please contact us.
If you need a life insurance or other third-party medical certificate, please submit the form at Medical Counter 2 “Returning Patients.”
If you need a medical certificate on a Fukuyama Medical Center form, please ask your doctor or a nurse. Please understand that it may take some time for documents such as medical certificates to be produced.
○First-Time Patients / Returning Patients (without appointment)
8：30～11：00
○Automated Reception for Returning Patients (Reservation Only)
8：00～17：00
First-time patients are expected to bring a letter of introduction. For more information, please refer to the Outpatient Guide